Refund / Return policy

Refund and Return Policy

Refund Policy: We offer refunds for the following reasons:

1. Damaged or defective products.
2. Incorrect item delivered.
3. Items not received within the specified delivery period.

Return Policy: We accept returns for:

1. Products damaged during transit.
2. Incorrect items delivered.
3. Items with manufacturing defects.

Process:

1. To request a refund or return, contact our Customer Support team within 5 days of receiving the product.
2. Provide clear photographs or evidence of the issue.
3. We will assess your request and inform you of the outcome.

Methods: Refunds and returns will be processed as follows:

• Refunds will be credited to the original payment method.
• Returns may result in an exchange, store credit, or full refund.

Timeframe: Refunds and returns are typically processed within 3-15 business days after approval. Timing may vary based on your payment method and bank.

Contact: For any questions or assistance, please contact our Customer Support team at support@emartindiaonline.com or +918714322086 on WhatsApp

Policy Updates: We may modify this policy as needed. Any changes will be posted on this page.

Note: Provide your Phone number, Mail ID, WhatsApp number, Address, Product name and Issue